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Zach Gregory Memorial Patient Satisfaction Award

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In memory of Zach Gregory: April 12, 1985 – June 4, 2011

Each year Athletico Physical Therapy awards a clinic and individual clinician the Zach Gregory Memorial Award. This award embodies the true spirit of what it means to offer world class customer service, live life to its fullest, and to share health and wellness within our communities. It reminds us all how important it is to treat every patient with the utmost respect, and strive to get them back on their feet with a new vigor and passion for living life. Zach Gregory, DPT (Doctor of Physical Therapy), was the true embodiment of Athletico customer service by making the people around him smile, and obtaining results for his patients.

On June 4th, 2011 Zach died while participating in the Chicago Half Marathon, and to honor his life the Zach Gregory Memorial Customer Service award was created. Athletico is proud to announce this award each year, and it is a constant reminder of how every employee strives to differentiate and maximize the patient experience. It is awarded to the clinic and clinician that have the highest patient satisfaction scores across the company. This number is obtained through our patient satisfaction data which is captured from a third party outcome system known as FOTO. A plaque is displayed at Athletico’s corporate office to signify a place of remembrance, celebration, and commitment to patient-centric care that is exemplified throughout Athletico’s Facilities.


Recipients:

2019: Samantha Bielen, PT, DPT, ATC, Milwaukee Eastside clinic, was the recipient of the clinician award.

2019: Athletico Union Grove, WI, was the recipient of the clinic award.

2018: David Kolzow, PT, DPT, DeKalb clinic, won the individual award for best patient satisfaction score.

2018: Katelynn Rusnak, PT, Clinic Manager accepting on behalf of the Villa Park clinic with the best clinic patient satisfaction score.

2017: Kelly Stanczak, PT, Lake Forest clinic, Clinic Manager won the individual award for best patient satisfaction score.

2017: Gran Intarakumhang, PT, Clinic Manager accepting on behalf of the North Park clinic with the best clinic patient satisfaction score.

Kelly-_Dave 2016: David Kolzow, PT, DPT, DeKalb clinic, Clinic Manager won the individual award for best patient satisfaction score.

2016: Kelly Stanczak, PT, Clinic Manager accepting on behalf of the Lake Forest clinic with the best clinic patient satisfaction score.

zachgregory2015 2015: Kelly Stanczak, PT, Lake Forest, Clinic Manager won the individual award for best patient satisfaction score.

2015: Zac Erb, PT, Clinic Manager accepting on behalf of the New Lenox clinic with the best clinic patient satisfaction score.

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2014: Dorothy Cohee, PT – Clinic Manager at the North Loop clinic

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2013: Joe Monaco, PT, DPT – Clinic Manager at the Loop: Jackson & Franklin clinic

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2012: David Kolzow, PT, MPT, CKTP, Athletico South Elgin

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2011: Brendan Yorke, PT, MHS, OCS – Clinic Manager at the Bloomingdale clinic

Past Clinic Recipients:

2018 2017 2016
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Athletico Villa Park Athletico North Park Athletico Lake Forest
2015 2014 2013
clinic2015 clinic2014-2013 clinic2014-2013
Athletico New Lenox Athletico Des Plaines Athletico Des Plaines
2012 2011
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Athletico South Elgin Athletico Schaumburg North

 

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