Medical Records Request
Athletico makes accessing your medical records easy by providing you with a variety of ways that you can obtain the medical information that you need, when you need it.
How To Request Your Medical Records
Online
You can request your medical records online through HealthMark using the button below.
Once you enter your email, you’ll receive an email with HealthMark to log in (no username or password required). Click on the “submit request” button and follow the prompts from there. You’ll receive an email as soon as your records are available for download.
How long does it take to process requests?
Most record requests are processed within 8 business hours. So, one or two business days after you submit your request, your records will be delivered electronically – right to your inbox.
Questions?
You can see the status of your request any time inside Request Manager. If you have any other questions, feel free to reach out to HealthMark at 214-937-0063 or athletico@healthmarkgroup.com
Email, Mail/Fax, or In Person
You may also request medical records by completing the authorization form below and returning it via email, mail/fax, or in person.
- English Authorization for Medical Release Form
- Spanish Authorization for Medical Release Form
- Polish Authorization for Medical Release Form
- Mandarin Authorization for Medical Release Form
- Arabic Authorization for Medical Release Form
We will respond to your request for medical records within 30 days of receipt. You may also be charged a reasonable fee for the preparation of your medical records plus postage for mailing the copy to you.
For questions regarding your medical records request, please call 630-280-2812 between the hours of 7:30 a.m. – 4:30 p.m., Monday – Friday.
If you would like to email a copy of your medical records request to us, please download, complete and sign one of the above Authorization for Release Forms and email it to medicalrecords@athletico.com
Mail/Fax
You may mail or fax your completed and signed Authorization for Release Form to:
Athletico Medical Records
2122 York Rd., Ste. 300
Oak Brook, IL 60523
Fax: (630) 280-2912
In Person
You are welcome to drop off your completed and signed Authorization for Release Form to any Athletico Clinic location.