To help prevent the virus from spreading to people in close proximity, the CDC recommends wearing cloth face coverings in public settings when social distancing measures are difficult to maintain. At this time, patients are required to wear face coverings in all Athletico clinics.
Our Commitment to Keeping Patients and Employees Safe
In response to the COVID-19 outbreak, Athletico has enhanced health and safety procedures in our facilities and work processes to promote health and control the spread of the virus. Our protocols are based on guidance from the Centers for Disease Control (CDC) and Health Departments. We continuously monitor updates to CDC recommendations and adjust protocols and processes accordingly. We want to take the opportunity to share more details about the comprehensive measures our clinics have implemented while we remain open, including the implementation of a secure telehealth option for individuals who want to complete their treatment remotely.
Prior to receiving treatment, we will perform a temperature check using a no touch infrared thermometer.
In addition, every patient will be asked screening questions to determine:
- If you have any of the following symptoms:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- If you have traveled internationally and any other travel based on current local travel mandates for your area.
- If you have had close contact with a person confirmed to have the COVID-19 coronavirus.
- If you are currently waiting for COVID-19 test results for yourself.
Click here to download screening procedure questions.
If the answer is yes to any of the questions, our staff will work with you to reschedule your appointment. The CDC has also identified certain populations that are higher risk for serious illness from COVID-19. If you have any doubts about whether you should attend a scheduled appointment, please call the clinic before arriving for your visit.
Limiting the Number of Visitors
We are limiting the number of people in our locations. Only essential family members or caregivers will be allowed to attend and they will be confined to our waiting areas. We have suspended all visits from others, including any outside vendors, student observers or volunteers, and non-essential staff.
Protecting You in the Clinic
More frequent cleaning with CDC-approved cleaning agents is our top priority. We continue to emphasize and commit to the importance of keeping facilities sanitized. Our employees are practicing good hand hygiene and we are continuing to stock our facilities with supplies in order to meet this expectation. In addition, we are asking our clinics to properly space equipment, such as treatment tables, to best comply with CDC recommendations about how to administer safe patient care in a clinical setting.
Physical Therapy and Occupational Telehealth for Patients
Athletico has expanded our offering to include Telehealth appointments which connects our physical therapists to current and new patients via Apple Facetime or Zoom. We encourage patients to visit www.athletico.com/telehealth to learn more. Patients can call our centers, request an appointment online, or call 1-877-ATHLETICO to request a telehealth appointment. Our teams are ready to assist expediting care to those that need it. Please note there are some telehealth restrictions with treating the Medicare population and these will be discussed with patients at time of call.
Athletico is providing the following information for you from the CDC. These links are available so you can be informed and have the most current and relevant information.