Zach Gregory Memorial Patient Satisfaction Award

Zach_Gregory_Athletico

In memory of Zach Gregory: April 12, 1985 – June 4, 2011

Each year Athletico Physical Therapy awards a clinic and individual clinician the Zach Gregory Memorial Award. This award embodies the true spirit of what it means to offer world class customer service, live life to its fullest, and to share health and wellness within our communities. It reminds us all how important it is to treat every patient with the utmost respect, and strive to get them back on their feet with a new vigor and passion for living life. Zach Gregory, DPT (Doctor of Physical Therapy), was the true embodiment of Athletico customer service by making the people around him smile, and obtaining results for his patients.

On June 4th, 2011 Zach died while participating in the Chicago Half Marathon, and to honor his life the Zach Gregory Memorial Customer Service award was created. Athletico is proud to announce this award each year, and it is a constant reminder of how every employee strives to differentiate and maximize the patient experience. It is awarded to the clinic and clinician that have the highest patient satisfaction scores across the company. This number is obtained through our patient satisfaction data which is captured from a third party outcome system known as FOTO. A plaque is displayed at Athletico’s corporate office to signify a place of remembrance, celebration, and commitment to patient-centric care that is exemplified throughout Athletico’s Facilities.

Past Clinician Recipients:

2016 2015 2014
Kelly-_Dave zachgregory2015 zachgregory2014
David Kolzow, PT, DPT, DeKalb clinic, Facility Manager won the individual award for best patient satisfaction score

Kelly Stanczak, PT, Facility Manager accepting on behalf of the Lake Forest clinic with the best clinic patient satisfaction score

Kelly Stanczak, PT, Lake Forest Facility Manager won the individual award for best patient satisfaction score

Zac Erb, PT, Facility Manager accepting on behalf of the New Lenox clinic with the best clinic patient satisfaction score

Dorothy Cohee, PT – Facility Manager at the North Loop clinic

 

2013 2012 2011
zachgregory2013 zachgregory2012 zachgregory2011
Joe Monaco, PT, DPT – Facility Manager at the Loop: Jackson & Franklin clinic

 

David Kolzow, PT, MPT, CKTP, Athletico South Elgin

 

Brendan Yorke, PT, MHS, OCS – Facility Manager at the Athletico Bloomingdale clinic

 

Past Clinic Recipients:

2016 2015 2014
clinic2016 clinic2015 clinic2014-2013
Athletico Lake Forest Athletico New Lenox Athletico Des Plaines
2013 2012 2011
clinic2014-2013 clinic2012 clinic_2011
Athletico Des Plaines Athletico South Elgin Athletico Schaumburg North