Zach Gregory Memorial Patient Satisfaction Award
Each year Athletico Physical Therapy awards a clinic and individual clinician the Zach Gregory Memorial Award. This award embodies the true spirit of what it means to offer world class customer service, live life to its fullest, and to share health and wellness within our communities. It reminds us all how important it is to treat every patient with the utmost respect, and strive to get them back on their feet with a new vigor and passion for living life. Zach Gregory, DPT (Doctor of Physical Therapy), was the true embodiment of Athletico customer service by making the people around him smile, and obtaining results for his patients.
On June 4th, 2011 Zach died while participating in the Chicago Half Marathon, and to honor his life the Zach Gregory Memorial Customer Service award was created. Athletico is proud to announce this award each year, and it is a constant reminder of how every employee strives to differentiate and maximize the patient experience. It is awarded to the clinic and clinician that have the highest patient satisfaction scores across the company. This number is obtained through our patient satisfaction data which is captured from a third party outcome system known as FOTO. A plaque is displayed at Athletico’s corporate office to signify a place of remembrance, celebration, and commitment to patient-centric care that is exemplified throughout Athletico’s Facilities.
Past Clinician Recipients:
|2015 – Zac Erb, PT, Facility Manager representing for the New Lenox clinic with the best clinic patient satisfaction score
2015 – Kelly Stanczak, PT, Lake Forest Facility Manager won the individual award for best patient satisfaction score
2014 – Dorothy Cohee, PT, North Loop Facility Manager
2013 – Joe Monaco, PT, DPT, Loop: Jackson and Franklin Facility Manager
|2012 – David Kolzow, PT, MPT, CKTP, Athletico South Elgin|
|2011 – Brendan Yorke, PT, MHS, OCS, Athletico Bloomingdale Facility Manager|
Past Clinic Recipients:
|2015 – Athletico New Lenox
2014 & 2013 – Athletico Des Plaines
|2012 – Athletico South Elgin|
|2011 – Athletico Schaumburg|