Zach Gregory Memorial Patient Satisfaction Award
Each year Athletico Physical Therapy awards a clinic and individual clinician the Zach Gregory Memorial Award. This award embodies the true spirit of what it means to offer world class customer service, live life to its fullest, and to share health and wellness within our communities. It reminds us all how important it is to treat every patient with the utmost respect, and strive to get them back on their feet with a new vigor and passion for living life. Zach Gregory, DPT (Doctor of Physical Therapy), was the true embodiment of Athletico customer service by making the people around him smile, and obtaining results for his patients.
On June 4th, 2011 Zach died while participating in the Chicago Half Marathon, and to honor his life the Zach Gregory Memorial Customer Service award was created. Athletico is proud to announce this award each year, and it is a constant reminder of how every employee strives to differentiate and maximize the patient experience. It is awarded to the clinic and clinician that have the highest patient satisfaction scores across the company. This number is obtained through our patient satisfaction data which is captured from a third party outcome system known as FOTO. A plaque is displayed at Athletico’s corporate office to signify a place of remembrance, celebration, and commitment to patient-centric care that is exemplified throughout Athletico’s Facilities.
Past Clinician Recipients:
|David Kolzow, PT, DPT, DeKalb clinic, Facility Manager won the individual award for best patient satisfaction score
Kelly Stanczak, PT, Facility Manager accepting on behalf of the Lake Forest clinic with the best clinic patient satisfaction score
|Kelly Stanczak, PT, Lake Forest Facility Manager won the individual award for best patient satisfaction score
Zac Erb, PT, Facility Manager accepting on behalf of the New Lenox clinic with the best clinic patient satisfaction score
|Dorothy Cohee, PT – Facility Manager at the North Loop clinic
|Joe Monaco, PT, DPT – Facility Manager at the Loop: Jackson & Franklin clinic
|David Kolzow, PT, MPT, CKTP, Athletico South Elgin
|Brendan Yorke, PT, MHS, OCS – Facility Manager at the Athletico Bloomingdale clinic
Past Clinic Recipients:
|Athletico Lake Forest||Athletico New Lenox||Athletico Des Plaines|
|Athletico Des Plaines||Athletico South Elgin||Athletico Schaumburg North|